Frequently Asked Questions
Find answers to common questions about our holiday decor and services
Are your outdoor decorations weather-resistant?
Yes, all items labeled for outdoor use are crafted with UV-protected materials and weather-resistant finishes to withstand winter elements.
Do the animatronic figures come with a warranty?
Every Mr. Christmas animatronic piece includes a one-year limited warranty covering mechanical defects.
How do I store my decorations during the off-season?
We recommend keeping original packaging for secure storage. Store items in a cool, dry place away from direct sunlight to prevent color fading.
Are the LED lights replaceable?
Most of our modern LED displays feature integrated bulbs designed to last 20,000 hours; however, we provide replacement bulbs for our vintage-style ceramic trees.
Can I sync multiple musical ornaments?
Select collections feature 'Wireless Network' technology that allows multiple ornaments to perform synchronized light and sound shows.
Do you offer international shipping for large items?
Currently, we ship large-scale decor within the continental US and Canada. International shipping is available for smaller ornaments and tabletop items.